Collections & Returns

COLLECTIONS & RETURNS

RESERVE A COLLECTION/RETURN SLOT

Rental collections/returns are free of charge at our specific times slots on Saturdays/Sundays. Contact us to reserve your slot by dropping a whatsapp message to +65 9649 9827 or email us at create@decorartisans.com.

(1) 11am - 11:30am, Saturday

(2) 11:30am - 12noon, Saturday

(3) 6pm - 6:30pm, Sunday

(4) 6:30pm - 7pm, Sunday

Should you require a Delivery, please contact us with your delivery address, preferred timing and we will get back to you on the courier fees applicable. 


MINIMUM ORDER AMOUNT

In order to keep our customers happy with low rental fees, we require a minimum order quantity of SG$50. If the amount is below SG$50, there is an administrative fee of SG$10 to be applied to the order amount.

PAYMENT OPTIONS

We accept Bank Transfer and Paypal. 

Our PayPal link: paypal.me/littlebookpteltd


REFUNDS AND EXCHANGES

Please contact us as soon as possible if there's any issue with your order. We will do our best to assist you.


PRIVACY

Your privacy is important to us. We commit to keep all your personal information confidential and secure. The only occasion where we will supply your delivery address to a third party, is to facilitate delivery of your orders. Please read our PRIVACY POLICY for more information.


LIABILITY

Decor Artisans accepts no responsibility for any injury caused to any person/s or damage caused to any property of the customer resulting from purchase or rental of our items.